Industries
Industries
Our Global, Cross-Industry Expertise
As great as the diversity is across our clients’ industries with their specific topics and issues – in fact, many of the challenges facing modern IT organisations occur across industries and globally. Ginkgo Management Consulting follows the approach of deploying proven best practice concepts in individual customer solutions to enable an efficient and risk-optimised approach. This allows us – and our clients – to address industry-specific opportunities and risks and deal with emerging issues in good time.
Automotive
The automotive sector is marked by constant change. Technical innovations, changes in the market, and customers’ evolving mobility requirements necessitate adjustments along the entire value chain. These transformations progress with increasing complexity due to a growing proliferation of variants, increasing operating costs, and increased risks in establishing a presence in new business areas and niches. For more than 15 years, Ginkgo Management Consulting has been supporting leading automotive manufacturers and suppliers with global expertise in a range of business areas. The topics range from conceptual design and the consolidation of business and IT strategies to the efficient management of implementation and rollout projects.

Projects & References
Development of Concept and Realization of IT Shared Services Center for APAC Region
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IT Innovation in Automotive Sales Processes
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Realization of New Steering Model for International Automotive Car Dealer Networks
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Governance Concept and New Supplier Collaboration Model
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New Digital Business Models and Innovation Through Open APIs
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Definition of an Application Portfolio Management Strategy
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Financial Services & Banking
The financial services industry is confronted with a number of challenges – not just since the most recent financial and economic crises. Changing customer requirements and behaviors, innovative technologies, and increasing regulatory requirements call for flexible business models. The economically uncertain situation with lower revenue and profits goes hand in hand with increasing competition in the payment and credit sectors. Ginkgo Management Consulting supports its clients in developing IT strategies with a long-term orientation enabling flexibility, security, and excellence in operational execution. Technology-based innovations, new service offerings, and optimizing the core processes of financial services providers are key offerings.

Projects & References
Governance Concept and Transition Plan for Leasing/Financing System
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IT System Carve-Out as a Result of Restructuring of Banking Operations
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Project Management to Rectify Corporate Audit Findings
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Global Roll Out of a Group-Wide Standardized Credit Application With Parallel Software Enhancement
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mplying feature-rich cross-platform web applications. Furthermore, project management had to bundle and coordinate many line function activities, resources, and external providers. Finally, a pull-forward effect was created, which achieved the goals years before the initial project planning. The coordinated global/regional approach versus individual solutions also reduced group expenses. Besides, the new application-wide comparability among countries boosted efficiency.
Pre- and Post-Merger Automotive Banking
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Publications
Manufacturing
Companies are confronted with the challenges of continuing to develop lean and flexible production networks and adopting technical innovations. Optimizing quality and productivity necessitates adjustments in production planning and product design, as well as a highly automated supplier integration. Besides these challenges, the current ‘digital transformation’ trend with innovative production approaches generates an opportunity for efficiency gains and new manufacturing models. Ginkgo Management Consulting supports its clients in developing business and IT strategies to optimize the efficiency and flexibility of worldwide production networks. We identify improvement potential and drive forward concepts such as mass customization and help create the technical prerequisites, for instance, platform integrations or self-regulating systems.

Projects & References
Turnaround Management for SAP Template Roll-Out
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IT Strategy for a Leading Automotive Supplier & Manufacturer
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Change Management & Training Re-Setup to Keep the Go-Live Date
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Development of a Digital Services in the Robotics
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Developing Digital Twins for Wind
Turbines
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Publications
Mining & Exploration
A sharp rise in demand for resources and raw materials as well as the pressure on prices and margins has drastically intensified for several reasons: declining growth in highly developed countries, more moderate growth rates in China, and tense situations in countries such as Russia and Brazil. Further consolidations, carve-outs, M&A activities, and stricter environmental regulations will exert enormous influence on the workings of the market. Ginkgo Management Consulting supports its clients in developing and implementing IT strategies, the further digitalization of business processes, and the consistent integration of value creation processes. Both in post-merger integrations (PMI) and when consolidating process and IT landscapes, Ginkgo identifies fields of action and optimization potential in close collaboration with the client and operationalizes the necessary change projects.

Projects & References
Development and Implementation of Mobility Solutions
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IT Service Provider Transition Management
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Driving IT Strategy Implementation
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Development and Implementation of New Integrated IT Services Solution
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Re-Organization of an IT Division in a PMI Context in the Oil and Gas Industry
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Publications
Life Science
The life sciences industry is marked by a strong pressure to change, arising through demographic change, technical innovations, and globally shifting customer needs. High research and development costs, the forfeiture of existing patents, increasing regulatory provisions and rising price pressure lead to continued high M&A activities. Companies are forced to open up new markets and serving them profitably while tackling the growing problem of counterfeit and fake products. Ginkgo Management Consulting supports clients around the world in establishing flexible IT organizations that provide the necessary efficiency and flexibility for constantly evolving business models. An adaptive and scalable IT governance is key in post-merger integrations (PMI); we support our clients in developing the basic concepts and implement them jointly.

Projects & References
Restructuring of IT Organization
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Development and Implementation of an IT Strategy and Architecture
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Publications
Retail
Changing customer needs, new sales channels and markets and particularly technological innovations characterise an environment shaped by high pressure on margins. This creates both opportunities and risks for companies in the retail industry. Feasible solutions need to be implemented in short time frames, all the while keeping in line with long-term overall strategy.
Ginkgo Management Consulting supports clients around the world in designing solutions that address the dynamic requirements of customers and markets. An effective analysis and management of customer data and an adaptive multi-channel concept enable efficient management of the operating areas. Sourcing and supply chain strategies will have the necessary long-term orientation.

Projects & References
IT Service Process Framework
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ITSM Proof of Concept and Program Planning
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Post-Merger Global Sourcing Strategy and Integration
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Publications
Telecommunications
The telecommunications industry has been marked by intensive development and there’s no slowing it down. As a result of new, innovative technologies and rapidly growing customer needs, new business models are still emerging at an accelerating rate. at the same time, established companies often find themselves at a disadvantage in comparison to new dynamic contenders due to structural differences.
Ginkgo Management Consulting enables its clients to define a flexible and lean IT architecture that optimally supports changes in business models and ensures the necessary IT governance. With our tried and tested best practice approaches, we ensure efficient and targeted implementation in the area of innovation management.

Projects & References
Customer Care Satisfaction Optimization
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PMI of Telco/Cable Provider Operations
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Omni Channel Strategy and Transformation
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Publications
Transport & Logistics
The transport industry is profiting from globalization and technological innovation in planning, monitoring, and operational system. At the same time, sophisticated customer requirements can only be satisfied with the aid of complex information systems. Thus, the logistics industry is extremely dependent on the fluctuations of an increasingly volatile global economy. Ginkgo Management Consulting supports its clients in defining and implementing a targeted business and IT strategy and enables optimization of the services offered and operational processes along the entire value chain. We identify innovative technologies and analyze optimization potential for collaboration and management of service partners and subcontractors.

Projects & References
Enabling and Operationalizing Remote Cargo Railway Asset Intelligence by Establishing Sensor-Based Connectivity
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Enabling and Operationalize ETA Prediction for a Leading German Railway Operator
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AI-Based Data Mining Has High Productivity Potentials With Regards to Process Streamlining, Defect Avoidance and Process Optimization
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Agile Digital Transformation Project to Efficiently Distribute and Manage the Vessel Capacity and Automate Booking Processes for a Globally Leading Shipping Company
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A Global Freight Forwarder Uses Machine Learning to Cluster and Quantify the Retention of its Customer Base and Improve its Logistics Operation
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Identification of Use Cases for Asset and Maintenance Digitalization Within the Railway Sector
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Publications
Utility & Power
Existing business models in the energy generation segment are being challenged. Changes at the political, technological, and societal levels lead to transformed energy production, energy supply, and consumption, spawning new business models. Established companies are confronted with new market actors and change to their traditional structures and processes. Ginkgo Management Consulting supports its clients in the necessary flexibilization of the existing structures and the adaptation of IT strategy to changed business models. In optimizing operational excellence, we analyze and identify sourcing potential, thus strengthening the focus on core areas.

Projects & References
Harmonization and Consolidation of Network- and Communication Service Operations
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Project Example 2
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Project Example 3
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Sharing Service Information Between an OEM and a Utility Company
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Publications
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